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When sales are down Wholesale Bob Cousy Jersey , a salesperson must begin to take stock of why that is happening. Most sales people start by blaming the company's policies. ?If you'd only offer better specials,? or blame the economy, ?If only customers had the money,? or they blame their boss Wholesale Dennis Johnson Jersey , ?If only I got a better schedule,? or they will blame whatever happens to come to mind that day. Never, do they take stock of their own selling techniques.


There are four basic reasons why salespeople don't make a sale.


The customer doesn't wantneed your product or service. Therefore they lack the motivation to make the purchase.


Many sales people ignore the fact they don't wantneed the product and continue to attempt to make the sale.


In this case, the sales person doesn't adequately qualify the buyer. Not everyone you come into contact with will have a need for what you are selling. But sales people are conditioned to try to make a sale no matter what.


Asking good questions and listening carefully to the answers will solve this problem quickly. That will free up the sales person to move on to greener pastures.


The customer can't buy. They don't have the money.


This problem is similar to the previous reason why sales aren't made. The salesperson has not asked the appropriate questions to qualify the buyer.


The buyer has the need Wholesale Red Auerbach Jersey , but they don't have the money. You can't force someone to come up with money. If it is beyond their budget, face it and try to work within their budget by finding an alternative product or be honest with them about what it will take to make the purchase. They will appreciate your honesty.


The customer can't buy. They are not the decision maker.


If you are dealing with someone who is not a decision maker, it is because the sales person has not taken the time to qualify the individual's role in the purchase. You need to get in front of the decision maker. In my experience, no one can make the sale for you.


If you make the presentation to the un-qualified person in the hopes that they will take the information to the decision maker Wholesale Walter Brown Jersey , more times than not, they will not be able to close the sale for you.


The customer doesn't understand the offering.


You haven't made your offer clear. Or you haven't educated them about your product. Perhaps you've been selling features instead of benefits to them and that makes them unclear as to how they could use your product.


Or it is a technical product and they are a non-technical individual. You have been speaking in tech-talk and they don't want to appear ignorant, so rather than asking for clarification, they decide not to buy. After all Wholesale Robert Parish Jersey , they don't know how it will benefit them.


As you can see, in each of the instances, it wasn't outside forces that inhibited the sale, it was the sales person.


To become a SuperStar Salesperson Wholesale Al Horford Jersey , you need to learn to evaluate your role in each and every sale. For the most part, you will find that your efforts can and should be improved. The effort is well worth it.

The age old adage of 'Customer is King' has never been more true and relevant than it is today. Customers make choices more on their experience with the brand rather than the heritage it belongs to. Simply put, the customer has the final word.


Customer Satisfaction and Loyalty Is Not Just Limited To In-Store Footfalls: with most buying decisions being shaped online, the challenge that companies face today is to ensure a seamless customer experience that is convenient Wholesale Gordon Hayward Jersey , accessible and clutter-free. This must happen across all levels and channels irrespective of the medium. Innovation and an entrepreneurial mindset are de rigueur.


How do you build and retain a loyal customer base when the customer is spoilt for choice?


Ready, accurate and accessible information is what sets you apart from the rest. And this information must be managed and be user-friendly.


Enter Dealer Management Systems


A dealer management software with a good CRM module can help you decode your customer. Efficient customer relationship management and a clear communication channel can go a long way in customer satisfaction and retention.


The key point in deciphering the customer rests on how the data and information are processed once it is received.


Excellon Software's dealer management system is one of its kind. Its CRM module is equipped with all processes and applications required to manage the customer relationship efficiently.


Customer Relationship Management


Excellon Software's Customer Relationship Management module gives customer-facing staff detailed information on customers' profile, purchase history, buying preferences and concerns. It not only provides information but also analyses it so that you can strategize to serve your customers in a better fashion.


Lead Management


Effective Lead Management helps the staff to pursue relevant and important leads. It also helps with the tracking Wholesale Larry Bird Jersey , reminder and follow-up process.


After Sales Service


It is not just important to sell to a customer. Another way to understand the customer is to understand hisher experience with your business and to address any grievances faced by them. Good service and fast action are at the heart of customer loyalty and retention.


Real Time Data Management


With other components such as inventory tracking, Store Operations Management and Supply Chain planning built into the software Wholesale Bill Russell Jersey , Excellon's DMS is the ultimate solution to customer satisfaction and sales. Excellon software helps to streamline all facets of your business, with operations for the head-office, the back office and all stores being organised centrally. This,. Cheap Jerseys Online Cheap Jerseys Wholesale Cheap Jerseys From China Cheap MLB Jerseys From China Cheap NHL Jerseys China Cheap NFL Jerseys China Cheap Nike NBA Jerseys Cheap Football Jerseys Cheap Football Jerseys Wholesale NFL Jerseys